FAQs

Collagen is a fundamental protein that keeps skin, joints, and connective tissues healthy and resilient. As we age, collagen production naturally declines, often beginning in our mid-20s. This reduction leads to visible signs of ageing, like wrinkles, sagging skin, and weaker joints.

Collagen supplementation can counteract these effects by supporting skin elasticity, hydration, and firmness, making it vital for anyone seeking to maintain youthful skin and optimal joint health. For more information see What is Collagen and How Collagen Works.

You can take our collagen any way you would like! Our collagen products are flavoured with natural concentrated fruit juice, making them delicious on their own. Alternatively, you can also mix with a cold drink or yoghurt for a customised experience. We recommend a maximum of 3 servings per day for adults.

The time it takes to notice results from collagen supplements can vary depending on individual factors like age, lifestyle, and consistency of use. However, most people begin to see improvements in skin hydration, elasticity, and overall texture within 4 to 6 weeks of daily use.

For benefits related to joint health and hair or nail growth, it may take up to 12 weeks. Regular use is key to achieving and maintaining optimal results.

Our collagen supplement is safe for most people. However, as with any supplement, consult your doctor if you are pregnant, nursing, or have any medical conditions. Check ingredients for allergen advice.

Yes! At Benjamin Button, we’re committed to making wellness products that align with a range of lifestyles. Our collagen is marine-sourced (from wild-caught fish), and therefore naturally halal, providing a clean and trustworthy option for those who need it.

You can purchase all Benjamin Button products directly through our official website at benjaminbutton.co.uk. We occasionally stock with trusted UK partners, but for the full range and best offers, shop with us online.

Yes, we ship worldwide! Shipping costs and delivery times vary by destination and are calculated at checkout.

For more, see our shipping information.

Absolutely. Once your order is dispatched, you’ll receive a tracking link via email so you can follow your delivery in real time.

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We accept all major credit and debit cards, PayPal, Apple Pay and Google Pay). All payments are securely processed and encrypted for your safety.

Absolutely. Once your order is dispatched, you’ll receive a tracking link via email so you can follow your delivery in real time.

Due to health and safety regulations, we are unable to accept returns on ingestible products such as our collagen sachets and drinks. Once these items have left our control, they cannot be restocked or resold for quality assurance reasons.

Yes. We will accept returns on non-ingestible items (such as accessories or masks) as long as they are returned in their original, unopened condition and packaging. Please contact us before returning any item to ensure it qualifies.

If we’ve made a mistake or your order arrived damaged, we’re happy to help. Please contact our customer service team and we’ll arrange a return or replacement at no extra cost.